Frequently Asked Questions
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Why should I use your washable product instead of a disposable product?
It is 3 to 6 times cheaper than a disposable product over its lifetime because the product can be used at least 200 times. It has 99.8% less plastic waste than a disposable product and you will be contributing to the protection of our planet. It substantially reduces the volume of your domestic waste and the cost associated with treating it as in the case with old age homes where disposable product waste is classified as medical waste and must be treated as such.
How do I select the correct size for myself?
We provide a size chart with a sliding scale for each product size as each person’s build is unique. Best is to select a size where your hip measurement falls as close to the centre of the sliding scale as possible.
How much liquid can a ladies’ incontinence panty hold?
The ladies’ incontinence panty can hold about 200 ml
How much liquid can a men’s incontinence brief hold?
The men’s incontinence brief can hold about 200 ml
How much liquid can a washable adult nappy hold?
The washable adult nappy can hold about 700 ml
What is the composition of the pad in the ladies’ panty and men’s brief?
Each panty and brief have a built-in cotton pad made of three layers of high quality 100% cotton towelling together with a 100% polyester waterproof layer
Can the ladies’ panty and men’s brief be washed in a normal washing machine and tumble dried?
They can be washed in a normal washing machine at 40 deg C and can only be tumble dried at low heat. It should preferably be hung out to airdry as this will increase the lifespan of the waterproof layer. Be aware that it takes 4 to 6 hours to airdry because of the thickness of the cotton absorption pad.
Can the ladies’ panty and men’s brief be worn any side out?
No there is only one correct way. The cotton pad should be close to the body and the waterproof layer should be away from the body to trap the liquid and prevent it from spilling. If it is worn the wrong way around the cotton pad cannot absorb the liquid as it is blocked of by the waterproof layer. PLEASE MAKE SURE THAT THE SILK LABEL IS ON THE OUTSIDE ONCE YOU HAVE GOT THE PANTY OR BRIEF ON.
What material is the nappy made of?
The nappy is made of multiple layers of flannelette and fastens with a Velcro strip so that it can be adjusted to the perfect size
Can the adult nappy be washed in a normal washing machine and tumble dried?
This is a no-nonsense nappy that can be washed, and tumble dried at high temperature.
What do we do about soiling?
Use an eco-friendly nappy liner that can be flushed away in the toilet. An economic nappy liner is a common paper base kitchen washing cloth cut to size
Can the waterproof be washed in a normal washing machine and tumble dried?
The correct way is to rinse the waterproof and airdry. It dries within plus minus 60 minutes
Will my medical pay for this?
All our products have approved Medikredit NAPPI codes and most medical aids pay for this if you have a medical doctor’s letter confirming your condition. All Dignity4you medical aid claims are handled by Cheryl Hawkins of Conticare. You can contact her at +27 (41) 365 2466
How many products do I need to order?
You will need to order two more ladies’ panties, men’s briefs or nappies than the number of disposable products you currently use per day. This will cater for the washing and drying time of the products and will last you for at least one year. If this is your first order, start with a minimum of three products. You will further need to order two waterproofs if you order up to three nappies and a maximum of three waterproofs if you order more than three nappies.